If we are unable to deliver the number of visitors promised within 30 days, you may claim a refund.  In the unlikely event that  EntrabNetworks.com  does not deliver the number of visitors promised, we will provide a refund of your entire purchase price on a pro-rata basis. In cases where refunds are claimed, we reserve the right to require proof that the proper number of visitors were not delivered. Statistics, data and other information from third party counters are not sufficient to establish a claim. These counting systems tend to yield an improper count. If we dispute your claim, you must provide us with RAW server logs from the site and time period in question - this is the only reliable method of counting a visitor.

EntrabNetworks.com cannot be held responsible for factors beyond our control that may interfere with our ability to deliver visitors to your URL. Such factors include, but are not limited to: downtime on your server, overuse of your bandwidth quota (if applicable), errors on your site, pop-up smashers and network outages beyond our servers. Please contact your web hosting company or network provider if you are unsure about whether your hosting account is sufficient for the program you are ordering.   In the event that downtime occurs on your server, you will be able to pause your campaign from the control panel.

WEB TRAFFIC TERMINOLOGY: (1) In the present context, a visit generally occurs when a text file is loaded from your server (this includes HTML files). A hit occurs when a file is loaded from your web server. Since loading a single web page can cause several files to load (e.g. images), several hits usually occur when a page is loaded. Thus, the number of hits is always greater than (or equal to) the number of visits. The term ?number of visitors- is interchangeable with the term ?number of visits.- Several ?visits- may originate from a single IP address or individual. This generally occurs when an individual returns to or reloads a web page. (2) ?Pro-rata- refunds are calculated by dividing the number of visits we delivered by the number of visits you ordered. The result of this calculation is subtracted from 1 and the resulting figure is multiplied by your purchase price to derive the ?pro-rata- refund. (3) Targeted campaigns are any campaign that is language, category, or site specific. Non-targeted are not language, category or site specific.